SHIPPING INFO

$5 Warm Weather Shipping
Shipping chocolates in the summer is more challenging due to the warm temperatures, so our shipping rates during this time are $5 higher than the rest of the year.
If your order is placed online and has a merchandise total of $40 or more, shipped to a single address, your order will ship for just $5.

Warm Weather No Melt Guarantee
All orders are guaranteed to arrive at their destination in good condition. In the rare instance that an order arrives melted or damaged, we will expedite a replacement box at no charge.

Payment
We accept VISA, MasterCard, American Express and Discover cards, and PayPal.

Sales Tax
A state sales tax of 6% (and where applicable, a municipal tax) is added to shipping charges for orders shipped to destinations in West Virginia.

Our Guarantee
If you are not fully satisfied that our chocolates are of the highest quality, simply return them for a prompt replacement or refund.

Substitutions
We create our chocolates in small batches to ensure freshness, occasionally we temporarily run out of certain varieties. If you have ordered a Build Your Own Box and we are sold out of one or two of your selections we will substitute other varieties that you have selected. If we are sold out of more than two of your selections we will notify you via telephone or email.

Allergen Information
As with most small confectionery producers, all of our chocolates are produced on shared equipment that also processes milk, eggs, peanuts, tree nuts, wheat, and soy. If you are allergic to any of these ingredients, we recommended that you not consume any of our products.

Shipping Details

  • Orders received by 3PM EST will ship the same day
  • Preferred Delivery Dates are not guaranteed delivery dates
  • We are not able to ship outside the United States

Telephone Orders
Free and discounted shipping offers apply only to orders placed online.
If you would like to place an order via telephone, call us at 1-800-842-4512, Mon-Sat 10:00am to 6:00pm
The following shipping charges apply to all telephone orders.