SHIPPING INFO

Winter Shipping Information

Thanksgiving Ordering Deadlines 2020

Please Note: Preferred Delivery Dates are not guaranteed Delivery Dates.
Our shipping partners have suspended delivery guarantees through the end of the year and we can no longer offer guaranteed delivery dates on any orders – including orders shipped via Overnight or 2 Day Service.

Payment
We accept VISA, MasterCard, American Express and Discover cards, and PayPal.

Sales Tax
A state sales tax of 6% (and where applicable, a municipal tax) is added to shipping charges for orders shipped to destinations in West Virginia.

Our Guarantee
If you are not fully satisfied that our chocolates are of the highest quality, simply return them for a prompt replacement or refund.

Substitutions
We create our chocolates in small batches to ensure freshness, occasionally we temporarily run out of certain varieties. If you have ordered a Custom Selected assortment and we are sold out of one or two of your selections we will substitute other varieties that you have selected. If we are sold out of more than two varieties that you have chosen we will notify you via telephone or email.

Allergen Information
As with most small confectionery producers, all of our chocolates are produced with the same tools and equipment. Therefore, even chocolates that do not contain nuts or dairy products as a direct ingredient may contain trace amounts of nuts or dairy. If you are allergic to nuts or dairy products we recommended that you not consume any of our products.

Shipping Details

  • Orders received by Midnight EST will ship the next day
  • We are not able to ship same day
  • We are not able to ship outside the United States

Online Shipping Charges - Winter 2020

Telephone Orders
Free and discounted shipping offers apply only to orders placed online.
The following shipping charges apply to all telephone orders.
If you would like to place an order via telephone, call us at 1-800-842-4512, Mon-Sat 10:00am to 6:00pm

Telephone Shipping Offers - Winter 2020


All orders received by Midnight EST will ship the next day.